TOP-5 reasons for denying a passenger boarding a flight

When planning a trip, many tourists believe that if they have a purchased ticket, they will definitely be allowed into the transport cabin. However, a passenger is denied boarding a bus – this is not a rare phenomenon. This happens even if they have a ticket.

To avoid such problems, before making a reservation, read the rules and requirements of the carrier. On the euroTICKET service website, you can find out in advance about everything you are interested in in order to choose the best option for yourself.

Let’s consider cases in which the driver may deny a passenger boarding a bus even if they have a ticket. The main reason is the fault of the ticket owner himself, who neglected the rules of conduct on board the bus or did not find out all the necessary information about crossing the border.

1. The passenger is in a state of alcoholic or drug intoxication

In this case, the trip may be denied not only when boarding an international bus, but also in any other transport. You can determine that a person has drunk too much or used prohibited substances by the following signs:

  • characteristic smell – for example, alcoholic beverages;
  • confused, incomprehensible speech;
  • dilated or, conversely, narrowed pupils;
  • restless state or increased drowsiness;
  • cloudy vision, lack of reaction to what is happening around.

In this case, the refusal to transport the passenger is obvious and cannot be appealed. The reason is clear – a person who has consumed alcohol or drugs may behave inappropriately towards the driver and other passengers.

It is also possible that you may feel worse on the road – in this case, the carrier does not take responsibility. Therefore, before boarding a bus flight, refuse alcoholic beverages, even in small quantities. If you are allowed on the flight, dizziness and nausea are possible on the way.

2. The passenger does not have all the necessary documents for the trip

The main document that everyone must have is a biometric passport (for crossing the border without a visa). In addition, there are other papers that may be required from the passenger. The presence of these documents is checked before boarding. If it turns out that the package of documents is incomplete, you will not be able to board the bus even if you have a ticket.

There are many reasons for refusing to travel in this case. Firstly, in this way the driver seeks to avoid problems and unnecessary delays at the border associated with additional checks. Secondly, having a complete package of documents is one of the requirements that every passenger must comply with. Thirdly, this is one of the ways to combat fraud.

This requirement applies not only to people, but also to animals that their owners take on board with them. Therefore, before traveling, be sure to find out the current list of documents for traveling abroad. You can view it on the website of the State Border Guard Service of Ukraine, if necessary, call 1598 from your mobile phone (38044-527-63-63 for calls from abroad).

3. The passenger took more luggage with him than allowed

When you buy a ticket, be sure to read the carrier’s requirements for things. Restrictions may apply to:

  • the number of items that can be placed in the luggage compartment;
  • the size and weight of the suitcase;
  • the number of items of hand luggage (the passenger takes it with him into the cabin).

In this case, boarding is not possible because the passenger is taking a lot of luggage with him. According to the carrier’s terms, you must pay extra for additional items. The amount varies for each company – for example, for some it may be a certain percentage of the ticket price.

The requirements for the number of items, size and weight of the suitcase may vary depending on the country through which you will travel. Therefore, you need to find out about these conditions in advance. In general, you should not take too many things with you, because it may turn out that there is no room for them in the luggage compartment.

4. The presence of items prohibited for transportation by a passenger

This also includes cases when a person with a ticket was not allowed on a flight. You cannot take the following items on the bus:

  • drugs;
  • firearms and ammunition for them;
  • explosives, flammable materials;
  • harmful chemicals;
  • sharp objects.

In addition, before the trip, review the list of items that cannot be imported into the territory of Ukraine’s neighboring countries.

5. A passenger traveling with an animal does not have a carrier

Most carriers allow you to take a pet with you on the trip. However, you need to prepare not only a package of documents for it. In order for the dog or cat to feel comfortable on the road and not interfere with other passengers, it must have a carrier, necessarily with a hard bottom.

The absence of such a container for the animal is a reason to refuse boarding the flight. In addition, if you are traveling with a large dog, it will need a muzzle and a leash. Read the requirements for transporting a pet in advance to avoid problems in the future. The easiest way to avoid problems during the trip is to prepare documents for yourself and the animal in advance. It is also necessary to familiarize yourself in detail with the rules of a particular carrier and the requirements for crossing the border.